This Privacy Policy explains how Galleon Entertainment Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use the Galleon web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our obligations.

What We Collect and Why

When you create an account, we collect information such as your full name, date of birth, email address, residential address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we also record payment method references and transaction amounts so that your financial activity can be accurately tracked and any disputes resolved promptly.

We also gather technical data as you navigate our web platform. This includes your IP address, browser type, device identifiers, and session activity logs. We use this information to maintain the security and stability of the platform, detect unusual or potentially fraudulent behaviour, and ensure that pages load and function correctly for you. Cookies are used to remember your session preferences and keep you securely logged in; they do not store sensitive financial information.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption across all connections between your browser and our servers. Personal and financial information is held on secure servers with restricted internal access, meaning only staff with a legitimate operational need are permitted to view it. We do not sell your data to third parties under any circumstances.

There are limited situations in which we share your information with external parties. Payment gateways require transaction data to process your deposits and withdrawals. Identity verification services receive the personal details necessary to confirm your identity and age. Where required by law or by a regulatory authority — including our licensing body, the Anjouan Gaming Authority — we may be obliged to disclose relevant records. In each case, data is shared only to the extent strictly necessary.

You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data. To exercise any of these rights, please contact us through the support channels available on the Galleon web platform. We will respond to verified requests within a reasonable timeframe and in accordance with applicable data protection standards.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain records for the minimum period required by our regulatory and legal obligations, after which data is securely deleted or anonymised. If we make any material changes to this Privacy Policy, we will notify you via the email address registered to your account or through a notice on the platform before the changes take effect. Continued use of the platform after notification constitutes acceptance of the revised policy.